About

SIGNATURE POOL & SPAS

25 Years of Trust

About Signature Pool & Spas

Proudly serving Rhode Island since 2001—over 25 years of creating backyard dreams and lasting relationships.

Who we are

25+ Years of Excellence in Rhode Island

Signature Pool & Spas was founded in 2001 with a simple but powerful vision: to be Rhode Island’s most trusted, comprehensive resource for everything pools and spas. What started as a focused commitment to quality service and customer satisfaction has grown into the region’s largest pool and spa retailer, but our core values haven’t changed. We still believe that every customer deserves honest advice, expert craftsmanship, and service they can count on for years to come.

Over the past two and a half decades, we’ve built hundreds of custom pools, installed countless hot tubs, maintained thousands of pools and spas, and helped generations of Rhode Island families create the backyard retreats they’ve always wanted. We’ve watched children learn to swim in pools we built, seen families gather for countless summer celebrations around spas we installed, and developed relationships with customers who’ve trusted us for decades. These relationships are what we’re most proud of—not just the pools and spas themselves, but the memories and experiences they’ve enabled for Rhode Island families.

Our growth has been organic and intentional. We’ve never sacrificed quality for quantity or chased rapid expansion at the expense of service excellence. Instead, we’ve grown steadily by consistently delivering exceptional results and treating every customer with the respect and attention they deserve. Today, we’re the largest pool and spa company in Rhode Island not because we’re the biggest marketers, but because satisfied customers have recommended us to friends, neighbors, and family members year after year. This word-of-mouth reputation is something we protect fiercely—it’s built on thousands of successful projects and decades of reliable service.

As we’ve grown, we’ve maintained our commitment to being a true full-service provider. Many pool companies specialize in just one aspect—installation, maintenance, or retail. We do it all, providing complete solutions that eliminate the need for customers to coordinate multiple contractors or wonder who to call when they need help. From initial design consultation through decades of ongoing maintenance and support, we’re your single trusted partner for everything related to your pool or spa.

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OUR MISSION

Our Mission & Values

 Our mission is straightforward: to create exceptional backyard experiences that bring families together and elevate outdoor living across Rhode Island through superior craftsmanship, reliable service, and genuine customer care.

Quality & Craftsmanship

We never compromise on quality. Every pool we build, every installation we complete, and every service we provide reflects our commitment to doing things right. We use premium materials from trusted manufacturers, employ experienced technicians who take pride in their work, and maintain standards that ensure our projects deliver years of reliable performance. When you choose Signature Pool & Spas, you’re choosing quality that lasts.

Customer Service Excellence

Our customers are the heart of our business, and we treat them accordingly. We listen carefully to understand your needs and vision. We communicate clearly and honestly, even when that means delivering news you might not want to hear. We stand behind our work with comprehensive warranties and ongoing support. We’re available when you need us, responsive to concerns, and committed to your complete satisfaction. This customer-first approach isn’t just policy—it’s how we’ve built our reputation over 25 years.

Integrity & Transparency

We believe in doing business the right way, which means honest communication, fair pricing, and transparent processes. We don’t use high-pressure sales tactics or hidden fees. We explain your options clearly, help you understand the pros and cons of different choices, and provide straightforward pricing so you can make informed decisions. If we identify problems or concerns, we tell you directly and recommend appropriate solutions. This integrity has earned us trust that customers rely on for decades.

Local Expertise & Community Commitment

As a locally owned and operated company, we understand Rhode Island’s unique climate, regulations, and community values. We live and work in the communities we serve, and we’re invested in our region’s success. Our team includes Rhode Island residents who understand local conditions, know which solutions work best in our climate, and take pride in serving their neighbors. We support local organizations, contribute to community initiatives, and build relationships that extend beyond business transactions.

Continuous Improvement

The pool and spa industry evolves constantly with new technologies, materials, and best practices. We stay current through ongoing training, industry participation, and relationships with leading manufacturers. This commitment to learning ensures we can offer the latest innovations and most effective solutions to our customers. We’re never satisfied with “good enough”—we’re always looking for ways to serve you better.

FULL-SERVICE ADVANTAGE

Your One-Stop Shop for Pools & Spas

What truly sets Signature Pool & Spas apart is our comprehensive, full-service approach that handles everything under one roof. This integrated model provides significant advantages that specialized competitors simply can’t match.

Seamless Project Coordination

When we design and install your pool, the same company handles every aspect from permits and excavation through equipment installation and finishing work. There's no coordination nightmare between multiple contractors, no finger-pointing when issues arise, and no confusion about who's responsible for what. We manage everything, ensuring smooth execution and consistent quality throughout your project.

Single Point of Contact

You work with one company you trust rather than juggling relationships with separate contractors for installation, equipment, service, and supplies. When you have questions, need service, or want to discuss upgrades, you know exactly who to call. This consistency builds relationships and ensures you receive personalized attention from people who know your pool's history.

Long-Term Partnership

Our relationship doesn't end when your pool installation is complete or your spa is delivered. We're here for ongoing maintenance, repairs, equipment upgrades, renovations, and support for as long as you own your pool or spa. Many of our customers have been with us for decades, trusting us with everything from their original installation through multiple equipment upgrades, liner replacements, and eventually passing their pools on to new homeowners who continue using our services.

Complete Product & Service Range

Need pool chemicals? We have them. Equipment repair? We handle it. Renovation ideas? We can help. Hot tub questions? We're experts. This comprehensive capability means you never need to go elsewhere for pool and spa needs. Our retail showroom stocks supplies and equipment, our service department handles maintenance and repairs, our installation crews complete projects, and our knowledgeable staff provides advice and support. Everything you need, all in one place.

Award-Winning Design & Installation

Our technical expertise and design capabilities have earned recognition throughout the industry. We’ve received APSP Design Awards for our custom pool designs, acknowledging the creativity, functionality, and craftsmanship we bring to every project. But while we’re proud of industry recognition, what matters most is creating pools and outdoor spaces that exceed our customers’ expectations and provide decades of enjoyment.

Our team includes experienced designers who understand both aesthetic appeal and technical requirements, skilled installation crews who execute projects with precision and care, certified technicians who maintain and repair equipment from all major manufacturers, and knowledgeable retail staff who provide expert advice on products and care. This depth of expertise across all aspects of pool and spa ownership ensures you receive the highest quality service regardless of which services you need.

BRANDS WE CARRY

Trusted Brands, Quality Products

We partner with the industry’s leading manufacturers to offer the finest pools, spas, equipment, and accessories available. Our relationships with brands like Jacuzzi, Nordic, Saratoga, AquaCal, LoopLoc, Merlin, and other respected manufacturers ensure you receive proven products backed by comprehensive warranties and manufacturer support. These partnerships also provide access to the latest innovations and technologies, allowing us to offer cutting-edge solutions that enhance your pool and spa experience.

Outstanding Service and Value

Overall, outstanding. They are the closest pool company to my house. Staff is knowledgeable and friendly. I recently started buying chemicals there instead of from the company who installed my pool. The service is faster,, prices are better, and the customer service is outstanding. Im making the switch to Signature.

Rated 5 out of 5

GS

Right Products, Real Results

Always treated pleasantly, I had an issue that another pool company tried to help me with, didn’t help much, same algae problem popped back up, I was given the RIGHT products to use, immediate success. I just wish they would open a half hour earlier.

Rated 5 out of 5

Judy D

Exceptional Pool Installation

We just got our pool installed this fall. To say that we were impressed by this company would be an understatement. The workers were so professional and the job was completed to spec in a timely manner. Brian, the owner, made sure all of our requests were fulfilled and we can’t wait for opening day next summer!

Rated 5 out of 5

Regina B

Great Help for Beginners

The staff here is always helpful, knowledgeable, and friendly. The prices are good. Even when they can’t help me with something, they refer me to someone who can. If you have or want a pool or hot tub, consider stopping by.

Rated 5 out of 5

Trevor R

Fantastic Pool Service

Fast, friendly and informative support for my pool closing. Being new to both home and pool ownership, the scheduling and service team were fantastic.

Rated 5 out of 5

Rick L

Impressive Showroom Experience

With an impressive showroom and equally impressive and knowledgeable personnel; I’m sure that you will find your visit here more than worth the trip. I will definitely be going back.

Rated 5 out of 5

William Z

Knowledgeable, Outstanding Support

The service staff are extremely knowledgeable and solved our problem. The customer service in Retail is outstanding.

Rated 5 out of 5

Pat L

SERVICE AREAS

Proudly Serving Rhode Island

We serve homeowners and businesses throughout Rhode Island, including East Greenwich, Exeter, Jamestown, Narragansett, North Kingstown, Richmond, S Kingstown, Wakefield, Warwick, West Warwick, Charlestown, Cranston, Johnston, Coventry, Hope, Kingston, Middletown, Newport, Providence, Scituate, West Greenwich, Chepachet, Foster, Hopkinton, Portsmouth, Westerly, Cumberland, Lincoln, Little Compton, Pawtucket, Smithfield, North Smithfield, Tiverton, Block Island and surrounding communities. Our central North Kingstown location at 55 Pleasant Valley Road allows us to provide prompt service throughout the region while maintaining the local presence and commitment that defines our business.

CONTACT US

Ready to Experience the Signature Difference?

Whether you’re dreaming of a custom pool, shopping for a hot tub, or need expert service for your existing pool or spa, we’d love to work with you. Experience the difference that 25+ years of expertise, genuine customer care, and comprehensive service makes. Contact us today to discuss your needs and discover why Rhode Island families have trusted Signature Pool & Spas for over two decades.

Visit Our Showroom

55 Pleasant Valley Rd, North Kingstown, RI 02852

Call Us

(401) 295-7721

Retail Hours

Mon: Closed
Tue-Fri: 10 am- 5 pm
Sat: 9 am – 3 pm
Sun: Closed - By Appointment Only

Service Hours

Mon-Fri: 8 am – 4 pm

SPEAK WITH AN EXPERT

Get More Information

Get in touch with our team of backyard leisure experts today. We are more than happy to make your house a home with the addition of a hot tub, cold plunge or sauna!